By accessing or using the Website and the Services you agree to be bound by the terms and conditions set forth in our Terms. By using TenantRegistry or signing up for an account, you are agreeing to these Terms. This is a legal agreement. If you do not wish to be bound by these terms and conditions, you may not access or use the Website and the Services and you should immediately end such use.
Processing Data On Behalf Of Landlords
TenantRegistry processes Landlord data for the purpose Landlords using the TenantRegistry Property Management Software or for the purpose of Landlords purchasing OneLandords Services (such as property advertising, tenant credit checks). TenantRegistry also processes Tenant data provided to us by Landlords for the performance of a contract. Where the data being processed is necessary to carry out the landlord’s part of a letting contract, then a “legitimate interest” occurs and is sufficient permission to process and hold Tenant data under GDPR.
TenantRegistry processes landlords personal data and tenant data on behalf of our registered Landlords where there is a Legal Requirement – if a landlord or agent is legally required to hold this information then there is a lawful basis for processing the information, for example, a Legal Requirement would cover data processing around the Right to Rent Legislation or Gas Safety requirements.
Where there is a Legitimate Interest pursued by the data controller or a third party, it can be classed as the lawful basis provided these are mentioned in the privacy notice provided to the data subject.
Examples of this include:
- Passing the names of new tenants to utility companies.
- Seeing references which were provided to letting/managing agents.
- Disclosing details of a tenant who has left leaving rent arrears to a tracing agent or debt collector to help them recover money owed.
- Passing on forwarding addresses of former tenants to utility companies.
- Providing tenant’s contact details to repairers in work needs to be carried out.
- Using CCTV to monitor communal areas (but only with appropriate signage warning the occupants of the CCTV).
- Notifying other joint tenants of any rent arrears owed by another tenant.
- Informing the guarantor where the tenant has failed to pay rent or to comply with one or more terms of the tenancy
This list is just an example but does cover disclosure of certain information to outside agencies or other parties which a landlord may be subject to.
“us” or “we” or “our” or “TenantRegistry ” this means TenantRegistry.
“User(s)” means the person or entity that is registered with us to use the Services;
“you” means a User(s) or some other person who visits our Website;
“Tenant(s)” means a person we or you may contact through our services, or a person who we or you might choose to contact at some point in the future through the use of our Services. In other words, a Tenant is anyone you may enter onto the OneLandord Management System or about whom you have given us information;
“Tenant Management ” means a list of Tenant(s) and all associated information related to those Tenants (for example, email addresses);
“Products” & “Services” means that we provide an online platform which you may use to create property, tenant and tenancy management.
“Personal Information” means any information that identifies or can be used to identify you or a Tenant, directly or indirectly, including, but not limited to, first and last name, date of birth, email address, gender, occupation or other demographic information and legitimate information;
“Website” means www.TenantRegistry.com
What kind of information do we collect?
Information provided by third parties:
Cookies and tracking:
Promotional use of our Services:
Invoice purposes and collection of money for Services provided by us
Newsletters and Other Publications of TenantRegistry:
Personal Information collected by and for our registered users
Third party websites – Social media platforms and widgets.
What kind of third parties?
Newsletters and Other Publications
Notification of Breach of Security
In the case of access and correction requests, we will give an individual, either you or a tenant, access to any Personal Information we hold about them within 30 days of any request for that information. Individuals may request to access, correct, amend or delete information we hold about them by contacting us by sending an email to; email@example.com. In case of such a request please provide us with as much details as you can about the particular information you seek, in order to help us locate it. Unless it is prohibited by law, we will remove any Personal Information about an individual, either you or a Tenant, from our servers at your or their request. The charge for an individual to access or update their Personal Information is £10.00. We will comply with any applicable legal requirements to provide reasons if we deny any request for access or correction, or to make a requested note of your desired correction with the information.
Location of data storage and transfers.